1. SYSTEM APPROACH TO PROBLEM SOLVING
2. DECISION MAKING :-
2.1 Classification 2.2 Process of decision making 2.3 Benefits of decision making through MIS 2.4 Functional information area in which decisions making is required :- 2.4.1 Finance, accounting and related environment :- A) Finance B) Accounting C) Related environment 2.4.2 Production Function :- A) Components or “What to be done” B) Requirements or “How to be done” C) Objectives or “Why to be done”
2.4.3 MRP Function :- A) Definition B) Benefits
2.4.4 Marketing Function :-
A) Information requirement of Marketing system :- i) Environmental ii) Competitive iii) Internal
B) Factors affecting marketing system or Marketing sub-system :-
i) Internal Factors :- a) New Product Development b) Pricing c) Advertisement d) Sales Support & Analysis:- ¨ Sales Support :- 4 Product Related 4 Sales related 4 Consumer 4 Competitor related ¨ Sales Analysis e) Customer Service
ii) External factors :- a) Market Research
2.4.5 Personnel Function :- A) Information sub-system B) Source of information :- i) Accounting department ii) Other sources |