04. System approach and Decision making

1.      SYSTEM APPROACH TO PROBLEM SOLVING 2.      DECISION MAKING :- 2.1    Classification 2.2    Process of decision making 2.3    Benefits of decision making through MIS 2.4    Functional information area in which decisions making is required :- 2.4.1  Finance, accounting and related environment :- A)           Finance B)           Accounting C)           Related environment 2.4.2  Production Function :- A)           Components or “What to be done” B)           Requirements or “How to be done” C)           Objectives  or “Why to be done” 2.4.3  MRP Function :- A)           Definition B)           Benefits 2.4.4  Marketing Function :- A)     Information requirement of Marketing system :- i)    Environmental ii)   Competitive iii)  Internal B)     Factors affecting marketing system or Marketing sub-system :- i)        Internal Factors :- a)       New Product Development b)       Pricing c)       Advertisement d)       Sales Support & Analysis:- ¨      Sales Support :- 4 Product Related 4 Sales related 4 Consumer 4 Competitor related ¨      Sales Analysis e)  Customer Service ii)      External factors :- a)  Market Research 2.4.5   Personnel Function :- A)  Information sub-system B)  Source of information :- i)  Accounting department ii) Other sources